Mon - Thur 7:30 am - 5:30 pm Fri 7:30 am - 4:00 pm
Morning Star OB/GYN 3499 Mercy Rd Gilbert, AZ 85297
INSURANCE CLAIMS/BILLING
As a courtesy to our patients, we will file insurance claims for those insurances with which we participate. Any amount not covered by your commercial insurance company is your financial responsibility.
PAYMENT
Payment will be requested at the time of service for all services which are non-covered or determined to be patient’s responsibility, including co-payments, co-insurance and deductibles. This is the policy of your insurance company.
We may kindly reschedule your appointment if you do not have your co-payment or any past due balances paid in full at the time of your appointment.
Methods of payment accepted include cash, check, debit card, Mastercard, Visa, American Express, and Care Credit..
NO SHOW POLICY
Patients are asked to notify us of their need to reschedule/cancel at least 24 hours in advance of their scheduled appointment. Failure to cancel your appointment by the 24 hour deadline may result in a $50 No Show fee billed to your account.
PATIENT FINANCIAL RESPONSIBILITY
The patient or her guarantor is ultimately responsible for payment of services if, for any reason, the insurance carrier does not pay. If we do not receive payment within 30 days, you or your guarantor may be billed. For this reason, we recommend that you verify that your insurance is active prior to each office visit.
If we are a preferred provider on your insurance plan, we will submit claims to your insurance company and make every attempt to collect with the information that you provide. However, the agreement of the insurance company to pay for medical care is between you and your carrier. It is the patient’s responsibility to be aware of their insurance benefits.
If you are unclear of your insurance benefits, you will need to contact your insurance carrier for clarification of coverage. If you are waiting for coverage to become effective or have no insurance, payment in full will be expected at the time of service.
Any accounts over 30 days past due from the time of statement will be assessed financing fees. Any accounts over 60 days past due may be sent to collections for further processing. Any finance fees assessed by Morning Star OB/GYN or the collections agency for a delinquent account is the patient or guarantor’s responsibility. In the event legal action is required, the patient shall be responsible for all reasonable attorney’s fees and costs.
It is your responsibility to notify our office if there is a change in your insurance coverage, residence, or phone number.
We accept the following health plans at Morning Star OB/GYN in Gilbert, AZ:
Aetna (Except Banner Network)
Aetna Select (Referral from PCP is required)
AHCCCS – Health Choice
AHCCCS – Mercy Care Plan
AHCCCS – United Healthcare Community Plan
Assurant Health
Beech Street
Blue Cross/Blue Shield (Most Plans
Christian Care Ministry Healthshare
Cigna (Except the Connect plan)
Cigna Oscar (marketplace plan)
Connected Care
Coventry
Deseret Mutual (UHC)
Gila River Managed Care
Gilsbar
Great West Healthcare
Liberty Healthshare
Medica (marketplace plan through ACN or PHCS networks)
Medica Pinnacle (Maricopa County)
Medicare
Meritain
MultiPlan
Private Health Care Systems (PHCS)
Railroad Medicare
Samaritan Ministries Healthshare
Solidarity Healthshare
Southwest Services Administrators
Tricare Prime (Referral required from PCP)
Tricare Reserve Select
Tricare Standard
United Healthcare
United Healthcare Medicare Advantage (Referral required from PCP)